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Olona N
1 reviews | Active since May 2026
23 May 2026, 12:54
Web service
The service is really bad, when you enquire about something they will be passing you around their stuff. I hate their service so much… I want to cancel now my subscription they don’t want they keep on saying I must check my speed test and nothing. I really want them to cancel my subscription
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Replies (1)
Webafrica's replyOfficial
25 May 2026, 09:07Hi Olona, We hear how frustrating this experience has been for you, especially feeling like you were being passed between steps instead of getting a clear resolution. That kind of experience is not what we want for you at all. We can confirm that you did speak with our support team, and they worked with you to address the issue you were facing at the time. Based on that interaction, the cancellation request was not proceeded with, as the issue was handled and assistance provided during the call. If anything is still not working as expected, we’re here to help properly resolve it with you rather than go through repeated back-and-forth. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply25 May 2026, 09:07
Official
Hi Olona, We hear how frustrating this experience has been for you, especially feeling like you were being passed between steps instead of getting a clear resolution. That kind of experience is not what we want for you at all. We can confirm that you did speak with our support team, and they worked with you to address the issue you were facing at the time. Based on that interaction, the cancellation request was not proceeded with, as the issue was handled and assistance provided during the call. If anything is still not working as expected, we’re here to help properly resolve it with you rather than go through repeated back-and-forth. Warm regards,
Webafrica Crew
Webafrica Crew