Web-pathetic-Africa

I have had a very bad experience with WebAfrica. I have been a previous LTE client of theirs and found the service to be pretty decent.

I recently moved house, and after a tug of war with Vodacom, I cancelled my service with them, thinking I would be better of with WebAfrica, because of my past experience with them.

Boy was I wrong. No way you can get hold of anyone to activate my new service. I have been told 24-48 hours for activation on Friday, 9 July 2021. Then Sunday, 11 July 2021 I was told it will be on Monday, 12 July 2021. Here we are at the end of their operating hours and still no service.

I have received a mail to tell me that my R399 package will cost me R599 now… How??? The R399 was till December 2021.

Please sort out your service. This is embarrassing, to say the least. Another company going to the dogs I suppose.3