Web Africa"Sorry" won't pay for my time wasted.

To say this is worst company in South Africa I have ever deal with is an understatement. Trying to get Fibre installed at my flat really turned into a full time job for 2 weeks. They charged me the wrong amount , debit ordered me for the wrong address . However when I told them there was an extra modem sent to my address , with in 20 minutes it was collected. If this wasn't bad enough they still havn't credit me for their mistake. Good luck getting in touch with them or complaints department won't reply to you . If you asked to be called by a person they won't. The whatsapp chats get deleted so if you going to try, back them up often, as the sales , techs , accounts or anyone who works there needs to get re-explained at an grade school level and from the beginning with screenshots .

There is long wait time , and companies like Telkom can be hours , Web Africa exceeds this with chat replies that can full working days to reply or followd up at all .

Internet speed and price is good but the service is Web Dreadful.