1 reviews | Active since Apr 2017

21 Apr 2017, 10:20

web africa worst and sslowest isp i have ever dealt with,

<p>can asny one be worse than telkom, i tell you yes! Webafrica! telkom puts you to shame , i have been a client for three years and in the last two weeks i have called every second day regarding the worst internet spead, if i had a 56dial up modem it would be faster than what i am recieving. for a 8mps line to recieve nothing faster than 3,43 in two weeks, and then still expect payment for a servicve thatg is never delivered, in the three years i have been with web africa nothing but bull****, i have never recieved more than 3,8 mbs persecond. what has web africa done after numerous phone calls absiolutely nothing, apart from send me on a wild goose chase for blaming my router to telkom to the clouds int the sky. at least with telkom they hionest and say we dont know whats wrtong but we will find out and it will take a long time. web africa just bull****s themselves out of the situation.</p>

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Replies (4)
Webafrica
Webafrica's reply21 Apr 2017, 15:55
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica
Webafrica's reply21 Apr 2017, 15:57
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica
Webafrica's reply21 Apr 2017, 15:58
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica
Webafrica's reply21 Apr 2017, 15:58
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah