Web Africa, vumatel ****mers and *******

Worst experience ever,I took out the service at the end of the previous month and my WiFi is not working,the web Africa team and vumatel have been treating me in disrespectful manners ,mocking me , insulting me and trying to act smart and have big mouths this is the list of all the agents who failed to assist me : [28/09, 15:58] Web Africa: *Werner*: Hi there, my name is Werner, how can I assist you today? [30/09, 10:24] Web Africa: *Bakang*: Hi there, my name is Bakang, how can I assist you today? [02/10, 08:10] Web Africa: *Kuhle*: Hi there, my name is Kuhle, how can I assist you today? [06/10, 14:06] Web Africa: *Sune*: Hi there, my name is Sune, how can I assist you today? [09/10, 11:51] Web Africa: *Courtney*: Hi there, my name is Courtney, how can I assist you today? [10/10, 11:05] Web Africa: *Chervan*: Hi there, my name is Chervan, how can I assist you today? [11/10, 13:06] Web Africa: *Sihle*: Hi there, my name is Sihle, how can I assist you today? [13/10, 11:35] Web Africa: *Yolanda K.*: Good Morning Akshay, I hope you are well, Have you regained connection ? And they still don't want refund my whole amount even though I'm telling them I want it back to cancel it so that I can move on and actually get a working WiFi network