DH
Dewald H
1 reviews | Active since Dec 2017
02 Nov 2018, 09:24
Web Africa Terrible Service.
Utterly terrible Support, I phoned the sales department after not getting through to the billing department. Sales department answered in a few seconds, then i speak to someone that says please hold while thy put me through to the billing.. I have tried this 4 times and every time end up waiting 26 min before i just put the phone down and try again. I have made a full amount payment on the 1st of Nov 2018 of R1847.67 On the 2nd of Nov. 2018 they debt order the same amount.. You owe me money WEBAFRICA!!!! I will never recommend this company as their service is terrible after you have installed your internet and got it running.
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Webafrica's replyOfficial
05 Nov 2018, 09:50Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Webafrica's reply05 Nov 2018, 09:50
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica