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Mari M
1 reviews | Active since Jun 2026
01 Jun 2026, 18:59
Web africa sucks they charge youre invoices like they wish and just expect you to pay
Web africa sucks they charge youre invoices like they wish and just expect you to pay. They have no customer service and no communication efforts. They terminate as they wish but expect you to pay for a router they want back but dont want to book.
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Replies (1)
Webafrica's replyOfficial
02 Jun 2026, 09:22Hi Mari,
It’s clear how frustrating this experience has been, especially when it feels like billing is unclear and support is not easily accessible. Having confidence in how charges are app**** and being able to get assistance when needed is essential, and this is not the experience we want you to have. A request has been sent to the Finance Team to review your account in detail and ensure that all billing is correct and clearly explained. They have been asked to reach out to you directly to address your concerns and provide clarity on the charges, as well as guide you through the router return process if it still needs to be arranged.
If you require any further assistance, you can send us a direct message via Hello Peter, and we’ll be happy to assist further.
Warm regards,
Webafrica Crew
It’s clear how frustrating this experience has been, especially when it feels like billing is unclear and support is not easily accessible. Having confidence in how charges are app**** and being able to get assistance when needed is essential, and this is not the experience we want you to have. A request has been sent to the Finance Team to review your account in detail and ensure that all billing is correct and clearly explained. They have been asked to reach out to you directly to address your concerns and provide clarity on the charges, as well as guide you through the router return process if it still needs to be arranged.
If you require any further assistance, you can send us a direct message via Hello Peter, and we’ll be happy to assist further.
Warm regards,
Webafrica Crew
Webafrica's reply02 Jun 2026, 09:22
Official
Hi Mari,
It’s clear how frustrating this experience has been, especially when it feels like billing is unclear and support is not easily accessible. Having confidence in how charges are app**** and being able to get assistance when needed is essential, and this is not the experience we want you to have. A request has been sent to the Finance Team to review your account in detail and ensure that all billing is correct and clearly explained. They have been asked to reach out to you directly to address your concerns and provide clarity on the charges, as well as guide you through the router return process if it still needs to be arranged.
If you require any further assistance, you can send us a direct message via Hello Peter, and we’ll be happy to assist further.
Warm regards,
Webafrica Crew
It’s clear how frustrating this experience has been, especially when it feels like billing is unclear and support is not easily accessible. Having confidence in how charges are app**** and being able to get assistance when needed is essential, and this is not the experience we want you to have. A request has been sent to the Finance Team to review your account in detail and ensure that all billing is correct and clearly explained. They have been asked to reach out to you directly to address your concerns and provide clarity on the charges, as well as guide you through the router return process if it still needs to be arranged.
If you require any further assistance, you can send us a direct message via Hello Peter, and we’ll be happy to assist further.
Warm regards,
Webafrica Crew