1 reviews | Active since Mar 2017
Web Africa proved a disaster customer service
<p>Got below email reply from Web africa online reputation Manager in reply to my complaint on hello peter.</p> <p> </p> <p>Hi Suman</p> <p> Thank you for taking my call.</p> <p> Will confirm and chat on Monday morning – to confirm process going forward.</p> <p> </p> <p>Today is friday and already i emailed 3 times still no response. Below is my email today which i sent to Web Africa.</p> <p>Hi Rafeeqah,</p> <p>I am still waiting for your response, could you please tell me whether i will get the connection or not. So that i can go with the other service provider. This is absloute ridiculous you guys be saying that you will respond on Monday this week.. now it's friday.</p> <p>Regards,<br />Suman<br /> ********** 817</p>
Hi Suman
Will ensure you are called asap - my colleague has confirmed emailing you to inform of her investigation.
Will call you shortly on the provided number
Rafeeqah
Hi Suman
Will ensure you are called asap - my colleague has confirmed emailing you to inform of her investigation.
Will call you shortly on the provided number
Rafeeqah
I am still waiting for your response, could you please tell me whether i will get the connection or not. USELESS Web Africa. WORST SERVICE. Hopefully they will not debit my account with no reason. As i didn't get the Fiber Internet connection yet.. It's 4 months Now.. NO CONNECTION. For God Sakes.. Web Africa and Rafeeqah please cancel my order. I recommend all the fellow citizens of South Africa not to order any service from Web Africa.
I am still waiting for your response, could you please tell me whether i will get the connection or not. USELESS Web Africa. WORST SERVICE. Hopefully they will not debit my account with no reason. As i didn't get the Fiber Internet connection yet.. It's 4 months Now.. NO CONNECTION. For God Sakes.. Web Africa and Rafeeqah please cancel my order. I recommend all the fellow citizens of South Africa not to order any service from Web Africa.