Web africa POOOR SERVICE

I placed an order with web africa. Before they could process any thing the needed a deposit to speedup the process. I paid the deposit. Quickly you get a email saying the process is on a roll. It is now more than a month later. Still no response. If you contact them you speaking to a automated bot. Always blaming metro fibre or just a message saying this is taking longer that what it is suppose to. Poor service. Think they ***** your deposit and I dont even know if there is a service provider. If they are under METRO FIBRE THEY ARE GIVING THEM A BAD NAME