1 reviews | Active since May 2014
Web Africa not willing to terminate my request
<p>I'm 2016, I signed up for a package with Web Africa and a month later, I sent a request to Web Africa to terminate the services as I was not happy with them. </p> <p>I sent the request on the webafrica website on the contact form for the termination request, but till today, nothing has been sorted out. </p> <p>I get invoices on a monthly basis for services that I cancelled and they go to my bank account and cause unnecessary huge bank charges for me.</p> <p> </p> <p>I have made several attempts via email this year to get this resolved and no luck till today.</p> <p> </p> <p>If only I knew how you guys treat clients before I signed up for this this, I was not gonna sign up at all.</p> <p>I will also never recommend anyone to take any products from Web Africa, and I will make it a point that I make it possible for the general public to know how you get to treat people, chasing after money for services that have been cancelled.</p> <p> </p> <p>I will never ever at all pay you guys anything for cancelled services. This is pure day light *******.</p> <p>If this does not stop, I will have to take legal Action against you guys ASAP.</p> <p>Can someone get back to me and cancel all this before I take legal action. </p> <p>This is so annoying and it's costing me a lot of money in bank charges every month.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Query still not resolved even after I sent the email. A lady called but is very defensive on the loopholes on the company''s side, instead of being neutral.
Webafrica is all after chasing money and not resolving issues.
I will have to take this up and people must know that there is an element of dishonesty there and poor service delivery.
Webafrica is not the way to go, good people
Query still not resolved even after I sent the email. A lady called but is very defensive on the loopholes on the company''s side, instead of being neutral.
Webafrica is all after chasing money and not resolving issues.
I will have to take this up and people must know that there is an element of dishonesty there and poor service delivery.
Webafrica is not the way to go, good people