SD
Sodley D

1 reviews | Active since Aug 2023

05 Mar 2024, 10:37

Web Africa might be the reason I get fired and up homeless!!!

This is the worst experience ever!!!!!!!!!!!!

I have tried to call you and speak to someone to assist in collecting my payment to reconnect my service its baffles me how a big reputable business as your self have no customer service que to assist I called and keep getting put through to a sales line who drops the line on me over and over and over again I've been spoken over abruptly put in my place and made to feel like nothing I feel like canceling this service and taking all family members and friends with me to a different provider I've escalated this and am yet to receive a call back

I need web Africa to see that they are messing with my bread and butter as I work from home and need my services something like accepting a simple payment should not be this complex my customer journey has been the worst ever and I plan to take this to all social media platforms even local newspaper and I won't stop till speaking to someone senior

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