Web Africa limiting of shared SMTP servers

Hi,<br> <br> Since about 2 weeks ago our relays are getting rate limited by Web Africa we never had issues with this before and the mails volumes on these relays has more or less always been the same. This issue is not only degrading our service but it is degrading all our clients' service from Web Africa because all their incoming email is being delayed.<br> <br> We have always punted Web Africa service's to family and other businesses, I must say that I a very disappointed in the way this urgent matter is being attended to. <br> <br> If a rate limit was to be app**** should this not be done on domain rather than IP? Basically any shared smtp relay is going to have the same issue in the future with Web Africa with the new rate limiting...<br> Server IP: 217.147.87.66 <br> <br> I can send a log for the email we are trying to deliver to the Web Africa servers we had similar issue with Afrihost who were glad to whitelist our sending server globally on their spam filter.<br> <br> PLEASE HELP US SORT THIS OUT..<br>