1 reviews | Active since Apr 2019
Web africa is utterly the worst.
If I could give them zero stars I would. I've never had such bad experience with customer service in my life as I has with web africa. They don't care about their customers. They quick to bill and take your money and don't make sure that your service is connected They have robots that responds to u .and your query doesn't get solved and u get passed on from agent to agent who asks the same questions but nothing gets done. No one calls to schedule installation like they so eagerly tell u and then u complain and then u get msgs stating ur line us active and they are billing u but no installation for 3 weeks. No internet connection!! As if it's nothing major only problem is I gt children that needs to go online for there online schooling and webafrica is hindering their education bcz of non installation and no services no progress nothing . They've lost an customer forever now. An customer they never had. And my children will also never use them in future.
