WEB AFRICA IS THE WORST COMPANY TO GET YOUR FIBRE THROUGH - DONT DO IT!!

I have been a loyal customer for 2 years, I have pages and pages of whatsapp messages from Web Africa's pathetic agents and let's not forget, their "reliable" bot - but definitely NO resolution AND NO SERVICE from Web Africa. All I am trying to do, is to follow up on the second line I requested at the new place I am moving to next week, I called on 4 Jan 2021 - spoke to Jayalutchmie Vanz - who offered me speedy and reliable service. She / he said they would contact Vuma reach for me to arrange it, said it take 2 - 3 weeks (this is the end of the 3rd week and apparently nothing has happened yet!!). I informed them that I depend on my fibre line because I work from home permanently and I cannot work without internet. I move next week, its the 22nd January 2021 - to date NO ONE FROM WEB AFRICA IS CONTACTABLE. YOU SPEAK TO A ROBOT VIA WHATSAPP. THE AGENTS NEVER, EVER CALL BACK, WHEN THEY DO, THEY PROMISE TO FOLLOW UP AND THEY NEVER EVER DO. I am sick to death of paying them R599 per month for internet but DEFINITELY NO CUSTOMER SERVICE OR TECH SUPPORT AVAILABLE!!!!!! DO NOT buy fibre through Web Africa - they are happy to take your money but they do little or nothing for that money!! the WORST service provider EVER!!