1 reviews | Active since May 2016

17 Nov 2018, 18:03

Web Africa is pathetic

Support never picks up the phone. You have to email them and wait forever without being able to speak to a single person. Only sales picks up the phone. Clearly money and not customers are actually important. They help themselves to your bank account and have super *********** staff that dont know the difference between an upgrade and new contract.. Lte is constantly buffering. Dont believe their super speeds adds. It's a dam lie.

0
Replies (1)
Webafrica
Webafrica's reply19 Nov 2018, 07:23
Official
Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica