!!WEB AFRICA IS ABSOLUTELY ***********. DO NOT TOUCH THEM WITH A 10 FOOT POLE!!

!!!WARNING!!!! ABSOLUTELY ***********! !!!WARNING!!!! NEVER USE THIS PROVIDER!!

Paying +R1200 for a 1000mbps line.

Never EVEN SINCE INCEPTION IN APRIL/MAY 2021 have we got more than 200mbps (even when we did, it never lasted more than 30 minutes before reverting to about 40mbps), Router can also only do 300mbp when i looked it up. Only when plugged in with a lan cable will it potentially give you 1000mbps. Nice and deceptive hey? Lying *******s.

After having to do multiple self-assessments, rerouting, re-calibrating of my router and Pc's also opening my home multiple times to their service providers, (Frogfoot) Web Africa have still not been able to resolve my issue. They have been nothing but an absolute *********** disgrace of a business and service provider.

They take +40mins to respond to their "Super Duper Whatsapp Support" (Yeah right, this business is as useless as a ****en bent, rusty nail or a wet, sloppy, used toddlers tissue, it's fitting because it's like talking to a bunch of toddlers who don;t know how to assist with a single query if you do by a miracle get them on the phone), "to chat to a live support agent right now!" sure... which they are all too ready to divert you to when you are holding on the phone to their call center. (I'm on the phone currently for 1:08:10 (that's right a hour and 8 minutes!! and again another 15 minutes) :) CAN YOU BELIEVE IT?? - Honestly, yes I can, these guys are *** though and through) and I'm still trying to cancel with them to no avail. :)

Anyway, I'm not even angry anymore, just quietly vengeful. We've been 2 days now without reliable internet at home (where my business runs from).

Need to cancel this contract as soon as possible. Spare yourself the pain and suffering and don't ever consider working with them for any reason whatsoever.

Thanks Hello Peter for providing this platform, typing this mail was very the****utic. :)