Web Africa is a **** and Empty Promises......

I would like to share my story of my bad experience with Web Africa.

I signed up on the 16 January 2023 made their payment of the sign on deal of R149. They sent a team of guys to install the fibre cables on the 28 January 2023. Firstly, the guys sent to do the installation were complaining that the installation was scheduled late when I was told that the I should choose a convenient time. They were rushing and the cable pipes are so untidy looks like a rush job, I am unhappy. Then after the installation I was given a password and told to login in. To this day I have no connection and when I call, and log calls for connection I get no response to help me connect. The CallCentre number you call for over 30mins until you hang up. My neighbours are using HomeConnect and they are happy with the service and connection so what is the excuse for Web Africa. They are ripping people off as a month is gone and no network. My status is Pending, and I need my money back, I want to cancel this ****!