1 reviews | Active since Apr 2023
WEB AFRICA IS A ****, I HAVE ALL THE PROOF
This has been the worst and most *****ulent experience I’ve ever had with a service provider. I waited 2 weeks with no connection. I begged for a cancellation/early line release multiple times.
I was passed from agent to agent, stuck talking to “Willie the Bot,” with zero help.
I clearly stated, with proof in WhatsApp chats, that I wanted to cancel before activation.
Instead of cancelling, Webafrica forced my line to be activated against my will just so they could trap me into paying a R999 cancellation fee and enforce a 30-day notice period.
I spoke to Monique A, who passed me to Aaisha A in cancellations. Even after I told her not to activate, she still activated it. Then her manager Nthando called me, escalated it — still no resolution. I have all the WhatsApp conversations and phone call records as proof.
Here are the facts:
I have never logged in.
I have never used even 1MB of data. I made it clear before activation that I wanted out. Yet I am now being threatened to pay for a service that was never delivered. This is outright *****, abuse, and ********* business practice. Webafrica deliberately forced activation to lock me into fees. I will not stop here. I will escalate this to the highest level.
To anyone reading this: stay far away from Webafrica. I feel completely ****med, and I have all the proof to back it up
Profile: Jody Simone Fuller Email: ***
