JR
Jonathan R
1 reviews | Active since Mar 2012
08 Mar 2015, 19:33
Web Africa Hosting not Good for Business
The Last month If being sending a few support emails on problems on their windows shared hosting package I use Wordpress on most of my clients websites server extremely slow and time to time timeouts occur. They take almost 24 hours to respond on a support issue and when they get back to you the answer is they test it and its working. I just had enough now. Tonight working again want to create a hosting space and ERRORS. Now my client will be loosing emails till the issue is resolved I think that would be in another 24 hours. :(
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Webafrica's replyOfficial
16 Mar 2015, 16:45Hello Jonie2993,
We would like to apologise to you and your client for the frustration and inconvenience caused by this issue.
As per feedback received: Yusuf from our Hosting team has informed you to start adding your Wordpress websites to your cPanel package - to resolve this predicament from happening again.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
We would like to apologise to you and your client for the frustration and inconvenience caused by this issue.
As per feedback received: Yusuf from our Hosting team has informed you to start adding your Wordpress websites to your cPanel package - to resolve this predicament from happening again.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
Webafrica's reply16 Mar 2015, 16:45
Official
Hello Jonie2993,
We would like to apologise to you and your client for the frustration and inconvenience caused by this issue.
As per feedback received: Yusuf from our Hosting team has informed you to start adding your Wordpress websites to your cPanel package - to resolve this predicament from happening again.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team
We would like to apologise to you and your client for the frustration and inconvenience caused by this issue.
As per feedback received: Yusuf from our Hosting team has informed you to start adding your Wordpress websites to your cPanel package - to resolve this predicament from happening again.
We really hope that you are happy with this resolution in spite of the time it took to get here. If you have any further queries please do not hesitate to give us a call.
Regards
Mkhululi
Online Team