Web Africa has **** service.

Web Africa is really poor, I have recently bought a house with the Web Africa ISP still active on the fibre line, and I have moved my service from Home Connect across. Now I can't activate my internet or use because between Web Africa and Vumatel, the cannot cancel the existing line for myne to get activated. The more I tell them, the previous owner does not live on the property anymore. The more the don't want to help me. Why is it so difficult to do something so basic as cancel a line that is not being used. There is 0% usage on that damn line. And I need my internet for business purposes. PLEASE SO THIS OUT NOW!