JG
Jeff G

1 reviews | Active since Oct 2015

17 Aug 2017, 12:10

Web Africa - Do not use this provider

These guys sound professional and articulate but they have no idea what they are doing and don't take responsibility for resolving queries. No Internet service for more than two weeks. They say Telkom need to re cable but cant give any detail. I have had to get hold of Telkom myself. Extraordinarily useless - rather go with another provider or even Telkom themselves.

0
Replies (1)
Webafrica
Webafrica's reply17 Aug 2017, 12:55
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah