Web Africa breaks promise to allow cancellation

Webafrica tried called me in Germany 21/05/15 but after a few rings hung up, then wrote on their Facebook page:<br> Hi Franz, our guys have tried to get hold of you on all the number we have, but there's no reply from your side. Please let me know when they can try again. Regards, Mkhululi<br> <br> Webafrica: Morning Franz, it's embarrassing & disappointing to hear our guys didn't cancel your line as promised frown emoticon I've escalated this matter to the ADSL manager to address & a senior will be in touch with you, so he can inform you of what is the way forward. Regards, Mkhululi<br> <br> Me: I am in Germany since 16th of April, which was the whole reason for my cancellation FOR THAT DATE. Unfortunately in the meantime your promised cancellation for the 15th did not happen & Telkom keeps on happily sending me monthly bills which is a consequence of your not sending the cancellation of the ADSL to Telkom. Whatever way forward you may see, communicate directly with Telkom please & then let me know.<br> <br> 26/05 STILL NO 'escalating the matter to their ADSL manager' & 'a senior will be in touch with you'. Only want to look good on the Net, but their customers they abuse to no end.