BG
Barnes G
1 reviews | Active since Jan 2023
02 Oct 2023, 09:58
Web Africa Bad Service
Does anyone knows if Web Africa has closed down. I have a debit order set and I never had a problem but this month my debit went out as normal and was refunded into my Account. I did this a few times via their App to resubmit payment but it keeps getting refunded into my Account and yes I have finances in my Account. I tried calling them but the voice note keeps referring me to their Whattsup Chat line which I did use but the response I get is that they are busy and will get a consultant to chat to me but nothing has happened. For the last few weeks I also had very poor line speed with a lot of buffering not sure what is going on My contact number is ***
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Barnes G's updateReviewer Update
02 Oct 2023, 15:14Still so disappointed with this Business firstly they have a Share call number that no one answers and the number that you can get through which is a landline number does not give you the opportunity to speak to a consultant but they rather give you no option but to whattsup them which i have done from the morning and now its 15h00 and still no response from the platform, this is such a ********** Business to get in touch with as they do not make it easy for a Customer to contact them. i finally managed to get someone at sales and they promised to get me someone from Accounts to call me but i wont hold me breath. this is such a horrible experience to have with a Service provider that does not put their Customers first
BG
Barnes G's update02 Oct 2023, 15:14
Reviewer Update
Still so disappointed with this Business firstly they have a Share call number that no one answers and the number that you can get through which is a landline number does not give you the opportunity to speak to a consultant but they rather give you no option but to whattsup them which i have done from the morning and now its 15h00 and still no response from the platform, this is such a ********** Business to get in touch with as they do not make it easy for a Customer to contact them. i finally managed to get someone at sales and they promised to get me someone from Accounts to call me but i wont hold me breath. this is such a horrible experience to have with a Service provider that does not put their Customers first