Web Africa bad customer service

I am highly disappointed in the service i am recieving from webafrica for the two months of may/june. I am trying to make a payment, for the new month. Yet, the call centre had me pay the wrong thing, now i have to be re registered. They do not pick up their phones. And if they do, on hold for 20 minutes without assistance. No replies to emails. They only reply once a day. The new line is activated, yet no service.