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Ashanahmae A

1 reviews | Active since Mar 2026

22 Mar 2026, 22:08

Web africa as been giving me network issues at the in the first 3 months after it was active

Web africa as been giving me network issues at the in the first 3 months after it was active. After I restarted the router, the network is perfect however I have a little issue, close to my payment time the wifi starts acting up.

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Replies (2)
Webafrica
Webafrica's reply23 Mar 2026, 09:46
Official
Hello Ashanahmae ,

Thank you for sharing your feedback! 😊 We understand that experiencing network issues, especially during the first few months, can be frustrating. We’re glad to hear that restarting the router has improved your connection.

Your comments have been shared internally to help the team review these instances and continue improving the service experience.

If you notice any recurring issues, particularly around your payment dates, you’re welcome to reach out via Hello Peter, and the team will gladly assist you in checking and resolving the matter.

Warm regards,
Webafrica Crew
Webafrica
Webafrica's reply23 Mar 2026, 09:50
Official
Hello,

Thank you for sharing your feedback! 😊 We understand that experiencing network issues, especially during the first few months, can be frustrating. We’re glad to hear that restarting the router has improved your connection.

Your comments have been shared internally to help the team review these instances and continue improving the service experience.

If you notice any recurring issues, particularly around your payment dates, you’re welcome to reach out via Hello Peter, and the team will gladly assist you in checking and resolving the matter.

Warm regards,
Webafrica Crew