Web Africa are *******

So cancelled Webafrica - with stipulation that the router would have to be returned to them within 20 days after date of last use ... so 31 Dec 2023 last day - then returned and signed for by someone at the Nology site in centurion on the 03 Jan 2024. As requested it was in the original box with my details outside and I put it on the inside as well. Do the ******* not deduct the money today R999 for nothing. Utter farce really the client complies to all their specifications even messages them to say that sent and signed for and they still take the money. Added to this there is no phone no. only online chat which keeps throwing out Errors so cant even angry type at them