WEB AFRICA- ANOTHER PANDEMIC HITS SA!!!

On the 28th of August I switched from LTE to Fiber. First my installation was done incorrectly which took two weeks to resolve thereafter my services never worked. The WhatsApp chat is a joke and so is the telephone line. I was ignored over three times by the consultants over WhatsApp and I spend at least 3 hours everyday trying to get help via WhatsApp. I’m still being billed for my LTE and Fiber services and nothing has been done at all to resolve the matter.

I’m a client for over a year and I never expected this type of treatment. I asked many consultants to ask a supervisor to contact me until this very moment no one has helped me or contacted me.