M
Memory
1 reviews | Active since May 2026
02 May 2026, 10:49
Web africa amazing ...
Web africa amazing service for Craig and the worst service from Kulungile Z,Faieka A,Tebogo these are the worst employees for the month and finally to close it off Natasha J just made my day did what those 3 couldn't do for a whole day she did it in a few minutes appreciate Craig and Natasha we need more people like you in the service industry 😀
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Webafrica's replyOfficial
04 May 2026, 12:21Hi Memory,
Thank you for taking the time to share your detailed feedback with us. We appreciate you recognising the excellent support provided by Craig and Natasha J, and it’s great to hear that Natasha was able to resolve your issue quickly and turn the experience around for you.
At the same time, we acknowledge your frustration with earlier interactions that did not meet your expectations. Your feedback about the differences in service experience is important and will be shared with our Service Quality Team so they can review this holistically, recognise strong performance, and address areas where consistency needs improvement.
We value you taking the time to highlight both what worked well and what fell short, as this helps us strengthen the overall customer experience.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your detailed feedback with us. We appreciate you recognising the excellent support provided by Craig and Natasha J, and it’s great to hear that Natasha was able to resolve your issue quickly and turn the experience around for you.
At the same time, we acknowledge your frustration with earlier interactions that did not meet your expectations. Your feedback about the differences in service experience is important and will be shared with our Service Quality Team so they can review this holistically, recognise strong performance, and address areas where consistency needs improvement.
We value you taking the time to highlight both what worked well and what fell short, as this helps us strengthen the overall customer experience.
Warm regards,
Webafrica Crew
Webafrica's reply04 May 2026, 12:21
Official
Hi Memory,
Thank you for taking the time to share your detailed feedback with us. We appreciate you recognising the excellent support provided by Craig and Natasha J, and it’s great to hear that Natasha was able to resolve your issue quickly and turn the experience around for you.
At the same time, we acknowledge your frustration with earlier interactions that did not meet your expectations. Your feedback about the differences in service experience is important and will be shared with our Service Quality Team so they can review this holistically, recognise strong performance, and address areas where consistency needs improvement.
We value you taking the time to highlight both what worked well and what fell short, as this helps us strengthen the overall customer experience.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your detailed feedback with us. We appreciate you recognising the excellent support provided by Craig and Natasha J, and it’s great to hear that Natasha was able to resolve your issue quickly and turn the experience around for you.
At the same time, we acknowledge your frustration with earlier interactions that did not meet your expectations. Your feedback about the differences in service experience is important and will be shared with our Service Quality Team so they can review this holistically, recognise strong performance, and address areas where consistency needs improvement.
We value you taking the time to highlight both what worked well and what fell short, as this helps us strengthen the overall customer experience.
Warm regards,
Webafrica Crew