1 reviews | Active since Nov 2016

24 Nov 2016, 09:59

Web Africa 3 months without internet

<p>I would not recommend Web Africa as an internet service provider.</p> <p> </p> <p>We have waited 3 months for them to install fibre at our home. Despite numerous follow ups e-mails and telephone calls, Web Africa has made zero progress with our order and was completely unresponsive. The delays were caused by things such as (i) being unable to plot our address; and (ii) not having a second or alternative contact number. In both instances, Web Africa could have simply called me to enquire about the details. However, it seems they were content to have the client chase them.</p> <p> </p> <p>I have now cancelled my contract. Very dissapointed and a copmlete waste of time.</p>

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