Web Africa

I am extremely disappointed in WebAfrica. As a first-time client, this entire experience has been unacceptable. When I signed up, I clearly explained that the previous owners had Wi-Fi installed, but due to renovations the router and cables were removed, and that an installation or reconnection would be required.

Despite this, no one has come out to assist me. I made payment on the 10th of November, and up until today not a single person has contacted me to resolve the issue. Every day I am forced to repeat the same story to a new agent, with no progress and no solution.

The way WebAfrica treats new clients is honestly disappointing. As a businesswoman myself, I would never treat my customers this way. This experience has been draining and extremely frustrating.