S
Shaziah
1 reviews | Active since May 2026
01 May 2026, 16:25
we were so overwhelm...
we were so overwhelmed with not having internet connection since the morning but xolisiwe sorted it out in 10 min with so much patience and professionalism
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Replies (1)
Webafrica's replyOfficial
04 May 2026, 11:39Hi Shaziah,
Thank you for taking the time to share your experience with us. We truly appreciate you letting us know how stressful it was to be without an internet connection and are glad to hear that Xolisiwe was able to resolve the issue within 10 minutes, showing patience and professionalism throughout.
Support that is calm, efficient, and reassuring during moments of frustration makes a real difference, and your feedback will be shared with our Service Quality Team to recognise this excellent standard of service and reinforce it across our teams.
We look forward to continuing to support you with the same level of care and reliability whenever you need assistance.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We truly appreciate you letting us know how stressful it was to be without an internet connection and are glad to hear that Xolisiwe was able to resolve the issue within 10 minutes, showing patience and professionalism throughout.
Support that is calm, efficient, and reassuring during moments of frustration makes a real difference, and your feedback will be shared with our Service Quality Team to recognise this excellent standard of service and reinforce it across our teams.
We look forward to continuing to support you with the same level of care and reliability whenever you need assistance.
Warm regards,
Webafrica Crew
Webafrica's reply04 May 2026, 11:39
Official
Hi Shaziah,
Thank you for taking the time to share your experience with us. We truly appreciate you letting us know how stressful it was to be without an internet connection and are glad to hear that Xolisiwe was able to resolve the issue within 10 minutes, showing patience and professionalism throughout.
Support that is calm, efficient, and reassuring during moments of frustration makes a real difference, and your feedback will be shared with our Service Quality Team to recognise this excellent standard of service and reinforce it across our teams.
We look forward to continuing to support you with the same level of care and reliability whenever you need assistance.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We truly appreciate you letting us know how stressful it was to be without an internet connection and are glad to hear that Xolisiwe was able to resolve the issue within 10 minutes, showing patience and professionalism throughout.
Support that is calm, efficient, and reassuring during moments of frustration makes a real difference, and your feedback will be shared with our Service Quality Team to recognise this excellent standard of service and reinforce it across our teams.
We look forward to continuing to support you with the same level of care and reliability whenever you need assistance.
Warm regards,
Webafrica Crew