M
Mathulo

1 reviews | Active since Apr 2026

16 Apr 2026, 11:54

We never had a probl...

We never had a problem only this week with the freezing and slow running of watching TV and loading messages we kept on getting I logged a call this morning the response was quick and the assistance from Jessica was amazing now the problem is resolved and she informed us to monitor it in 48 hours thanks Jessica and We Africa your customer service is beyond excellent

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Replies (1)
Webafrica
Webafrica's reply16 Apr 2026, 12:01
Official
Hello Mathulo,

Thank you for taking the time to share your feedback. It is great to hear that your service has been reliable overall and that the recent issue with freezing and slow performance was resolved quickly after logging your call. It is also wonderful to hear that Jessica provided amazing support throughout the process.

If you ever need any further assistance, you are welcome to reach out via Hello Peter and the team will be happy to help.

Warm regards,
Webafrica Crew

Best regards,