MO
Mariaan O

1 reviews | Active since Sept 2024

25 May 2026, 14:16

We have been with webafrica for a veeeeery long time now

We have been with webafrica for a veeeeery long time now. We used the app to downgrade a package, and some kind of mixup occured. We struggled to get through to someone on email, but with the whatsapp services I was helped and sorted out in one day! Super helpfull whatsapp team!! Thanks *Nomnikelo* for speedy, friendly and proffesional assistance!

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Replies (1)
Webafrica
Webafrica's reply25 May 2026, 14:28
Official
Hi Mariaan,  
Thank you for sharing such detailed feedback. 
We’re really pleased to hear that even after being with Webafrica for a long time and experiencing a mix-up during your downgrade, the WhatsApp support team was able to step in and resolve everything for you within a day. It’s great to know that Nomnikelo provided speedy, friendly, and professional assistance when you needed it most. 
Warm regards,
 Webafrica Crew