Waste of time and money! Choose openserve and webafrica!

I joined webafrica in May 2021 and its been the most horrific experians of my life. Where to start?? I have had a speed problem since day 1 of instalation buffing and buffing and i have a 200/40 speed line well suppose to have but what im getting is past terrible speeds of 9mbps and 30 this is on upload and download!!!! I phoned webafrica held almost for an hour you cant get threw and sometimes the line just drops dead. Ive had to play technician many times takeing up to 2-3 hours of my time!! Ive had openserve technicians 4 of them at a time the instalation superviser there still no luck im still awaiting feedback from openserve as problem is not solved but the case was closed and no feedback at all!!!???. Im paying for a service the full amount of R899 but my speed is not even a quater of that worth. Ive logged call backs from manigers they never call back and the one time they did i told the lady that im finished with webafrica where she would phone me back to hear what happend with openserve no feedback and its been a week technical support same storie no feedback!!!!

Between 20 May and 1 June2021 ive spoken to 11 members in the tech support and in total 25 members on date of the review. Im still sitting with a speed problem unsolved !!! Long storie short if you choose webafrica/openserve rather throw your money down the toilet atleast you know what happend to it!!!!

Ive given 30 days notice on the 30 August 2021 till today their is a despude as the installation is not free now as im cancelling my fibre with them, but this installation is never correctly and satisfyingly installed as im sitting with the same speed problem since day 1.

I would have given 0 stars unfortunatly it doesnt want to exept 0 stars.

Client service ????? You should be ashamed Openserve and Webafrica!!!!!!!.