R
Ryan
1 reviews | Active since Sept 2026
08 Sept 2026, 06:05
Was really bad servi...
Was really bad service but it's fine as long is on now but very bad service
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Replies (1)
Webafrica's replyOfficial
08 Sept 2026, 09:03Hi Ryan,
We understand how disappointing it must be to have had a negative service experience, even though the issue has since been resolved. While we're pleased that your service is now working, the journey to get there is just as important, and this is not the experience we aim to provide for our customers. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We will be looking into the concerns you've raised to better understand where improvements can be made, as we remain committed to ensuring we consistently meet both your expectations and those of all our customers.Should you still require assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll be happy to assist.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to have had a negative service experience, even though the issue has since been resolved. While we're pleased that your service is now working, the journey to get there is just as important, and this is not the experience we aim to provide for our customers. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We will be looking into the concerns you've raised to better understand where improvements can be made, as we remain committed to ensuring we consistently meet both your expectations and those of all our customers.Should you still require assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll be happy to assist.
Warm regards,
Webafrica Crew
Webafrica's reply08 Sept 2026, 09:03
Official
Hi Ryan,
We understand how disappointing it must be to have had a negative service experience, even though the issue has since been resolved. While we're pleased that your service is now working, the journey to get there is just as important, and this is not the experience we aim to provide for our customers. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We will be looking into the concerns you've raised to better understand where improvements can be made, as we remain committed to ensuring we consistently meet both your expectations and those of all our customers.Should you still require assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll be happy to assist.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to have had a negative service experience, even though the issue has since been resolved. While we're pleased that your service is now working, the journey to get there is just as important, and this is not the experience we aim to provide for our customers. Your feedback has been taken seriously and will be shared with our Service Quality Team for review and improvement. We will be looking into the concerns you've raised to better understand where improvements can be made, as we remain committed to ensuring we consistently meet both your expectations and those of all our customers.Should you still require assistance, please feel free to reach out to us via a direct message on Hello Peter, and we'll be happy to assist.
Warm regards,
Webafrica Crew