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Stephen N

1 reviews | Active since Dec 2023

27 Apr 2024, 19:32

Warning: Webafrica ********* Billing Tactics

As a consumer, I value transparency and fairness in the services I use. Unfortunately, my recent experience with Webafrica has left me deeply disappointed and frustrated.

Despite informing them to cancel my account, which I ceased using on March 31st, I was still billed R699 in my bank account for April 2024. What's more, upon contacting their agent, Khayaletu Z, via WhatsApp, I was met with apologies but no resolution. Despite multiple requests to cancel, the billing continued unabated and said they would still bill again the next month.

It's evident that Webafrica's month-to-month service is not just a convenience; it's a trap. They seem determined to squeeze every penny from their customers, even when they no longer utilize the service. This blatant disregard for customer requests and the persistence in billing for unused services is nothing short of a ****.

In conclusion, I urge potential customers to steer clear of Webafrica. Their ********* billing practices and apparent indifference to customer concerns make them a risky choice for anyone seeking reliable internet service.

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