1 reviews | Active since Mar 2013
Warning not to trust Webafrica
I'm sharing my horrific experience with Web Africa's billing and customer service to warn others about their ********* practices.
Despite paying my outstanding balance on January 25th, I was incorrectly charged an additional R1,200. After correcting the mistake, I was then hit with a new invoice for R685. And to add insult to injury, Web Africa cancelled my service within the same month and is now demanding a R600 cancellation fee!
This is not an isolated incident, but a clear pattern of exploitation and disregard for customers. I've tried to resolve this issue with their agents, but they've been unhelpful and dismissive.
DO NOT MAKE THE SAME MISTAKE I DID. AVOID WEB AFRICA'S SERVICES AT ALL COSTS. Their constant rate increases, lack of transparency, and aggressive billing practices will leave you frustrated and financially drained.
Share this warning with your friends and family to protect them from Web Africa's predatory practices.
#WebAfrica #UnfairBilling #PoorCustomerService #AvoidThem"
