MG
Miss. Goodman
1 reviews | Active since Sept 2022
27 Aug 2026, 12:13
Warning do NOT use Webafrica
WARNING to all who use WEBAFRICA do not sign up with them, you can never get out of a contract, they continue billing you and billing you, you can write endless emails, complaints the service is shocking except for their accounts department. I have paid continuously for over a year for service not delivered for ZERO customer service, and now they want to charge me for the disconnection and Termination Fee, Clawback fee on the router, and have passed me onto their dept collector - **** I paid for over a year for nothing!! DO NOT USE WEBAFRICA!! WARNING!!!
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
27 Aug 2026, 12:26Hi Miss Goodman,
We understand your frustration regarding the ongoing billing and account concerns, particularly when you feel that the matter has been ongoing for an extended period without the resolution you expected. To ensure that your concerns are thoroughly reviewed, we have requested that our Finance Team investigate the account and contact you directly regarding the billing, cancellation, and charges raised. The team will review the account history and provide feedback on the concerns you've highlighted.Your feedback will be shared with our Service Quality Team for review and improvement, as we recognise the importance of clear communication and efficient resolution of customer queries.Should you require any further assistance, please feel free to send us a direct message on Hello Peter and we'll gladly assis.
Warm regards,
Webafrica Crew
We understand your frustration regarding the ongoing billing and account concerns, particularly when you feel that the matter has been ongoing for an extended period without the resolution you expected. To ensure that your concerns are thoroughly reviewed, we have requested that our Finance Team investigate the account and contact you directly regarding the billing, cancellation, and charges raised. The team will review the account history and provide feedback on the concerns you've highlighted.Your feedback will be shared with our Service Quality Team for review and improvement, as we recognise the importance of clear communication and efficient resolution of customer queries.Should you require any further assistance, please feel free to send us a direct message on Hello Peter and we'll gladly assis.
Warm regards,
Webafrica Crew
Webafrica's reply27 Aug 2026, 12:26
Official
Hi Miss Goodman,
We understand your frustration regarding the ongoing billing and account concerns, particularly when you feel that the matter has been ongoing for an extended period without the resolution you expected. To ensure that your concerns are thoroughly reviewed, we have requested that our Finance Team investigate the account and contact you directly regarding the billing, cancellation, and charges raised. The team will review the account history and provide feedback on the concerns you've highlighted.Your feedback will be shared with our Service Quality Team for review and improvement, as we recognise the importance of clear communication and efficient resolution of customer queries.Should you require any further assistance, please feel free to send us a direct message on Hello Peter and we'll gladly assis.
Warm regards,
Webafrica Crew
We understand your frustration regarding the ongoing billing and account concerns, particularly when you feel that the matter has been ongoing for an extended period without the resolution you expected. To ensure that your concerns are thoroughly reviewed, we have requested that our Finance Team investigate the account and contact you directly regarding the billing, cancellation, and charges raised. The team will review the account history and provide feedback on the concerns you've highlighted.Your feedback will be shared with our Service Quality Team for review and improvement, as we recognise the importance of clear communication and efficient resolution of customer queries.Should you require any further assistance, please feel free to send us a direct message on Hello Peter and we'll gladly assis.
Warm regards,
Webafrica Crew
MG
Miss. Goodman's updateReviewer Update
27 Aug 2026, 13:20image.png 115.65 KBIt is APPEARS that your stats and reviews are unusually tweaked, it makes one wonder if this is paid marketing initiatives and directly driven by that alone?
I also would like to mention that you have conveniently withdrawn yourselves off any email correspondence and only drive your business now on AI whatsapp bots, and of co**** BILLING which is your main line of business - truth be told.
THIS IS WHAT I HAVE JUST RECEIVED FROM YOU VIA EMAIL!
Webafrica Networks <***> | 13:35 (43 minutes ago) | |
to mePlease note that this is an unmanned mailbox and no longer in use.
We have decided to spruce up our service by switching all our support to WhatsApp Live Chat. You will thus not get a response through this mailbox.
We have a support team standing by on our WhatsApp to assist with your every need.
I also would like to mention that you have conveniently withdrawn yourselves off any email correspondence and only drive your business now on AI whatsapp bots, and of co**** BILLING which is your main line of business - truth be told.
THIS IS WHAT I HAVE JUST RECEIVED FROM YOU VIA EMAIL!
Webafrica Networks <***> | 13:35 (43 minutes ago) | |
to mePlease note that this is an unmanned mailbox and no longer in use.
We have decided to spruce up our service by switching all our support to WhatsApp Live Chat. You will thus not get a response through this mailbox.
We have a support team standing by on our WhatsApp to assist with your every need.
MG
Miss. Goodman's update27 Aug 2026, 13:20
Reviewer Update
image.png 115.65 KBIt is APPEARS that your stats and reviews are unusually tweaked, it makes one wonder if this is paid marketing initiatives and directly driven by that alone?
I also would like to mention that you have conveniently withdrawn yourselves off any email correspondence and only drive your business now on AI whatsapp bots, and of co**** BILLING which is your main line of business - truth be told.
THIS IS WHAT I HAVE JUST RECEIVED FROM YOU VIA EMAIL!
Webafrica Networks <***> | 13:35 (43 minutes ago) | |
to mePlease note that this is an unmanned mailbox and no longer in use.
We have decided to spruce up our service by switching all our support to WhatsApp Live Chat. You will thus not get a response through this mailbox.
We have a support team standing by on our WhatsApp to assist with your every need.
I also would like to mention that you have conveniently withdrawn yourselves off any email correspondence and only drive your business now on AI whatsapp bots, and of co**** BILLING which is your main line of business - truth be told.
THIS IS WHAT I HAVE JUST RECEIVED FROM YOU VIA EMAIL!
Webafrica Networks <***> | 13:35 (43 minutes ago) | |
to mePlease note that this is an unmanned mailbox and no longer in use.
We have decided to spruce up our service by switching all our support to WhatsApp Live Chat. You will thus not get a response through this mailbox.
We have a support team standing by on our WhatsApp to assist with your every need.
Webafrica's replyOfficial
27 Aug 2026, 15:05Hi Miss Goodman,
We are not able to view the media files sent above. We assure you that our aforementioned teams are actively working on the issue and will advise on the next steps directly ASAP.
Warm regards,
Webafrica Crew
We are not able to view the media files sent above. We assure you that our aforementioned teams are actively working on the issue and will advise on the next steps directly ASAP.
Warm regards,
Webafrica Crew
Webafrica's reply27 Aug 2026, 15:05
Official
Hi Miss Goodman,
We are not able to view the media files sent above. We assure you that our aforementioned teams are actively working on the issue and will advise on the next steps directly ASAP.
Warm regards,
Webafrica Crew
We are not able to view the media files sent above. We assure you that our aforementioned teams are actively working on the issue and will advise on the next steps directly ASAP.
Warm regards,
Webafrica Crew