Waited long but real...

Hi Fazlin, it’s good to hear that once you were connected with the agent, the experience itself was a positive one and made the wait worthwhile. We also hear you on the delay, waiting longer than expected can be frustrating, especially when you just need assistance. What matters most is that the support you received afterwards was helpful and left you with a good impression, and we’re glad that came through for you. We’ll definitely keep your feedback in mind as we continue working on improving response times. If you need anything again, we’re here to help. Warm regards,
 Webafrica Crew