H
Hein

1 reviews | Active since May 2026

31 May 2026, 18:25

Waited for hours to get someone to help

<div>Waited for hours to get someone to help. in two days that was 14 hours of waiting. The staff that eventually helped was ok. My internet still down</div>

0
Replies (1)
Webafrica
Webafrica's reply01 Jun 2026, 14:00
Official
Hi Hein,  Due to technical limitations on the HelloPeter platform, response times may be a little slower than usual here. Our teams are actively working to ensure all customers still receive the support they need.To help us assist you faster and avoid duplicate work, please reach out via private message if you haven’t already been assisted by one of our agents.We’re here and ready to help get things sorted for you. Support is available Monday to Friday, 08:00 to 17:00.