Vumatel & Webafrcia Providing the Worst Fibre Service Ever

I have been struggling with connection for the past few months around the same time of the month which would last for more than 2 days.

Everytime i report it they reboot but that does not work for me as i use the wifi for work, and i end up having to incur more charges of buying data so i can hotspot from my device.

I ended up making a decision to cancel my subscription and at the time of sale i was told it is a month to month contract which would be cancelled at anytime i was not happy.

Now i tried to cancel for the end of May and i told i can't due to a 30 days notice. I asked where was this communicated at point of sale and they could not point out. I am paying for a service which i struggle with.

The debit order appears as a EFT payment via Payfast, why is the payment appearing as if i authorised a PayFast payment?