Vumatel and Webafrica

I'm having a bad experience with Webafrica together with vuma app**** for the Fibre installation was a hustle but came to install after a week since instalation I don't have internet when their agent are checking give me different stories it's either I did not pay or my subscription has been canceled, keep on sending technition but nothing is done very bad service even Pakiso the agent that helped me is no help at all he only cared about a sale I'm so angry with their services