PP
Patrick P

1 reviews | Active since Aug 2018

21 Aug 2018, 17:10

VOIP non-delivery

Why advertise what you can't deliver? No VOIP phone delivery or follow up(Deliver within 3 business days after successful RICA?) Monies deducted upon application for VOIP however. All this service for someone who has used Webafrica since fibre arrived.

0
Replies (2)
Webafrica
Webafrica's reply22 Aug 2018, 08:29
Official

Hi there

We are so sorry to hear about your poor experience. Please would you be so kind as to e-mail us at *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’.

Please hold onto that ticket number as a reference to your enquiry.

Kind Regards,

Webafrica

Webafrica
Webafrica's reply22 Aug 2018, 08:29
Official

Hi there

We are so sorry to hear about your poor experience. Please would you be so kind as to e-mail us at *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’.

Please hold onto that ticket number as a reference to your enquiry.

Kind Regards,

Webafrica