KE
KapenaEmmanuel E
1 reviews | Active since May 2026
31 Aug 2026, 07:41
Very poor service S...
Very poor service Service been terminated for no reason while they took my money and for whole month am struggling
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
31 Aug 2026, 12:34Hi Emmanuel,
We understand how frustrating it must be to have your service terminated while payments have been made and then spend an extended period trying to get the matter resolved. Needing clarity on your service status and account is important, and this is certainly not the experience we aim to provide. To help move the matter forward, we have requested that our Sales Team review the account and follow up with you directly regarding the service status and concerns you've raised. The team has been asked to provide you with feedback so that you have a clear understanding of the situation and the way forward.
We understand how frustrating it must be to have your service terminated while payments have been made and then spend an extended period trying to get the matter resolved. Needing clarity on your service status and account is important, and this is certainly not the experience we aim to provide. To help move the matter forward, we have requested that our Sales Team review the account and follow up with you directly regarding the service status and concerns you've raised. The team has been asked to provide you with feedback so that you have a clear understanding of the situation and the way forward.
Should you require any further assistance, please continue engaging with us via direct message and we'll gladly assist.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply31 Aug 2026, 12:34
Official
Hi Emmanuel,
We understand how frustrating it must be to have your service terminated while payments have been made and then spend an extended period trying to get the matter resolved. Needing clarity on your service status and account is important, and this is certainly not the experience we aim to provide. To help move the matter forward, we have requested that our Sales Team review the account and follow up with you directly regarding the service status and concerns you've raised. The team has been asked to provide you with feedback so that you have a clear understanding of the situation and the way forward.
We understand how frustrating it must be to have your service terminated while payments have been made and then spend an extended period trying to get the matter resolved. Needing clarity on your service status and account is important, and this is certainly not the experience we aim to provide. To help move the matter forward, we have requested that our Sales Team review the account and follow up with you directly regarding the service status and concerns you've raised. The team has been asked to provide you with feedback so that you have a clear understanding of the situation and the way forward.
Should you require any further assistance, please continue engaging with us via direct message and we'll gladly assist.
Warm regards,
Webafrica Crew
Webafrica Crew