1 reviews | Active since Nov 2011
Very poor internet speed
I experience extremely slow internet speeds during peak hours (evenings) on weekdays.
While I understand the concept of peak hour reduction in performance, I feel that the internet speed I am getting is unacceptable as I am not able to even browse the internet, let alone stream content.
This is all despite the fact that the coverage map on the website claims to more than sufficiently cover my area. I.e. I am not on a boundary or any kind of location where coverage may be in doubt.
I generally have better reception over weekend but this is often temperamental as well.
I felt that this review needed to be done give the company's recent ad campaign which claims that they offer "f***ing fast internet". This just isn't true. At least not in my experience.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
