1 reviews | Active since Jan 2010
VERY Poor Fibre Speeds
Since February this year I have been struggling with WebAfrica and their POOR fibre speeds. I have written numerous emails and made may calls and after many promises this all effort amounted to ZERO feedback or effort on their part other than to blame the OpenServe fibre service.
I am now comparing Axxess and WebAfrica on a 100 mbps fibre using the same OpenServe connection. Over two weeks Axxess is providing almost 2x the performance on bandwidth (using TestMy.net) . The problem thus clearly lies with WebAfrica and they can no longer dodge this by blaming OpenServe.
Time to move and drop this poor excuse of an ISP, web hosting, fibre connection and all.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah