Very polite and than...

Hi Andrew, we really appreciate you taking the time to share this,  it’s great to know the interaction stood out for being polite and respectful. That kind of service matters, and we’re glad it came through in your experience. We do notice your rating sits at 3 stars, so if there’s anything that didn’t quite meet your expectations or could have been handled better, we’d genuinely like to understand that. Your insight helps us improve and deliver a more complete experience next time. If you’re open to it, feel free to share a bit more detail with us so we can take it further and make things right where needed. Warm regards,
 Webafrica Crew