R
Roland
1 reviews | Active since May 2026
12 May 2026, 10:17
Very *********** peo...
Very *********** people who don't understand how to deal with clients and some of them I took screenshots I will get someone with huge followers to post it on X because the disrespect and disregard of people who pay their hard earned money for your services is astonishing
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Replies (1)
Webafrica's replyOfficial
12 May 2026, 10:48Hi Roland,
Seeing a customer feel this disrespected and frustrated is deeply concerning, especially when you’ve paid for a service and feel ignored or dismissed. We understand how upsetting it is to feel that your concerns are not being taken seriously, and this is not how we want our clients to feel after engaging with Webafrica.
We’ve sent a request to our Finance Team to urgently review your account and to reach out to you directly to provide clarity and further assistance. The seriousness of your experience and the impact it has had on you have been clearly highlighted so this can be addressed properly.
Your feedback will also be shared with our Service Quality Team for review and improvement, as experiences like this require careful attention and corrective action.
If you need further assistance while this is being followed up, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue to assist.
Warm regards,
Webafrica Crew
Seeing a customer feel this disrespected and frustrated is deeply concerning, especially when you’ve paid for a service and feel ignored or dismissed. We understand how upsetting it is to feel that your concerns are not being taken seriously, and this is not how we want our clients to feel after engaging with Webafrica.
We’ve sent a request to our Finance Team to urgently review your account and to reach out to you directly to provide clarity and further assistance. The seriousness of your experience and the impact it has had on you have been clearly highlighted so this can be addressed properly.
Your feedback will also be shared with our Service Quality Team for review and improvement, as experiences like this require careful attention and corrective action.
If you need further assistance while this is being followed up, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue to assist.
Warm regards,
Webafrica Crew
Webafrica's reply12 May 2026, 10:48
Official
Hi Roland,
Seeing a customer feel this disrespected and frustrated is deeply concerning, especially when you’ve paid for a service and feel ignored or dismissed. We understand how upsetting it is to feel that your concerns are not being taken seriously, and this is not how we want our clients to feel after engaging with Webafrica.
We’ve sent a request to our Finance Team to urgently review your account and to reach out to you directly to provide clarity and further assistance. The seriousness of your experience and the impact it has had on you have been clearly highlighted so this can be addressed properly.
Your feedback will also be shared with our Service Quality Team for review and improvement, as experiences like this require careful attention and corrective action.
If you need further assistance while this is being followed up, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue to assist.
Warm regards,
Webafrica Crew
Seeing a customer feel this disrespected and frustrated is deeply concerning, especially when you’ve paid for a service and feel ignored or dismissed. We understand how upsetting it is to feel that your concerns are not being taken seriously, and this is not how we want our clients to feel after engaging with Webafrica.
We’ve sent a request to our Finance Team to urgently review your account and to reach out to you directly to provide clarity and further assistance. The seriousness of your experience and the impact it has had on you have been clearly highlighted so this can be addressed properly.
Your feedback will also be shared with our Service Quality Team for review and improvement, as experiences like this require careful attention and corrective action.
If you need further assistance while this is being followed up, please feel free to send us a direct message on Hello Peter, and we’ll gladly continue to assist.
Warm regards,
Webafrica Crew