Very dissapointing

Ordered my LTE on the 26th sent all information through and was assured they have everything they needed. I have also asked them if they would be delivering during lockdown and they confirmed they the are doing delivery of the LTE products. The delivery fee has been deducted from my account on the 27th and I have still not received my LTE. Everytime I phone it takes approx 20mins before someone answers. And I get told that the order has been escalated with their suppllier.

I have been with webafrica from 2017 and just changed to LTE now. I opted for them because they were very efficient previously. Seems like I would have to change to another service procider after lockdown.