Very disappointing service from Webafrica
Since Tuesday 30 October we were without internet and logged a fault ticket with Webafrica. By Saturday we decided to contact Vumatel directly. Vumatel logged a ticket because they could not see a fault logged from Webafrica. By Saturday afternoon our Internet was back online. Very disappointing service from Webafrica and excellent service from Vumatel.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica